ADR Specialist (Family Court Service) – Long Island Dispute Resolution Center

Job Description

Are you passionate about supporting families and serving the community to make a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full time ADR Specialist (Family Court Service) to join the Long Island Dispute Resolution Centers (LIDRC).

Salary: $30/hour
Schedule: Monday-Friday 9AM-5PM with occasional evening
Location: 400 Carlton Ave in Central Islip, NY

What drives the core purpose of this job:
Provides scheduled Family and Matrimonial Court coverage in the morning and afternoon; conducts in-court intake and screening; coordinates mediations; facilitates and hosts in-person and virtual hearings; mediates as needed; and shares responsibility with Matrimonial Court Screening services. Provides support for specialized mediation and apprenticeship programming. The position requires periodic travel between Nassau and Suffolk Counties, as well as occasional travel throughout New York State for meetings, trainings, conferences, program coverage, and other agency-related activities.

What are the key responsibilities:
Provide daily in-court coverage in Suffolk County Family Court
Conduct intake and screening of parties for mediation appropriateness
Explain mediation and other ADR processes to litigants
Coordinate and schedule mediations with staff and volunteer mediators
Facilitate and host in-person and virtual mediation hearings
Prepare and submit required court documentation and disposition reports
Maintain regular communication with court clerks, judges, and court administrators
Share responsibility for Matrimonial Court ADR services as assigned

Program Support and Development:

Support specialized mediation initiatives and apprenticeship programming
Participate in program development and service coordination activities
Assist with training and orientation of new staff and volunteers as assigned
Participate in outreach and court coordination meetings
Participate in staff meetings, supervision, and required trainings

General Program Responsibilities:

Maintain confidential case files and documentation
Enter case data into Caseload Manager
Participate in staff meetings and training activities
Assist with outreach and public education efforts
Perform other ADR duties as assigned

What key knowledge, skills, and abilities are required to excel in this role:
Associate’s degree, Bachelor’s degree in conflict resolution, human services, criminal justice, or related field
Certified mediator or eligible for certification
Experience working in court-based Family or community mediation programs preferred
Strong organizational, communication, and data management skills
Excellent communication, organization, and attention to detail
Proficient in Microsoft Office, database systems, and virtual platforms (Zoom,Webex, Teams)
Valid NYS driver’s license and reliable transportation

What We Offer:
At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.

We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge. Our commitment to wellness also earned us the Gold Healthy Workforce Designation from Cigna in 2024 and 2025.

Additionally, all employees are eligible to participate in EAC Network’s 401(k) plan, and full-time employees receive a 3% employer contribution after one year of service. EAC employees may also be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.