Victor Barbosa

Lead daily Client Accounting operations, managing a team of 9 employees and overseeing workload, performance reviews, timekeeping, and quality assurance. Significantly reduced operational error rate by 65% through enhanced quality assurance and process improvements to maintain a department-wide accuracy rate of over 99%. Manage team performance, addressing errors through coaching or formal corrective action when necessary. Identify and implement process improvements to enhance efficiency and accuracy. Resolve escalated issues from clients, liaisons, and internal associates, maintaining strong client relationships.

Ensured compliance with fiscal plans and managed store scheduling, timekeeping, payroll. Oversaw pricing and bookkeeping standards, bill payments, and supply orders. Approved expenses and maintained operational efficiency across departments.