brianfloughlin58

Brian F. Loughlin
Saint James, NY, 11780: 631-827-3675 • BrianFLoughlin58@gmail.com

Professional Summary
Program Management leader with proven field service and operational experience driving largescale
energy efficiency, utility, and technical service programs. Including national installation
and service campaigns for retailers. Proven track record in achieving KPIs, managing portfolio
budgets, and leading cross-functional teams to deliver effective operational and customer
satisfaction results. Skilled in strategic partnerships, contractor and supply chain management,
quality assurance, operational support and development.

Core Competencies
Energy Efficiency Program Management • Operations & Compliance • Contractor & Vendor
Relations • Account Management • Budgeting & KPI Achievement • Strategic Partnerships •
Team Leadership & Training • CRM / SAP / Microsoft Suite

Professional Experience
Associate Director – Residential Energy Efficiency Programs
TRC Companies (formerly Lockheed Martin Energy) – Melville, NY | Apr 2014 – Apr 2026
Direct PSEG Long Island’s residential energy efficiency portfolio, overseeing contractors,
vendors, and outreach initiatives. Manage annual portfolio budget, consistently meeting or
exceeding energy savings targets.
Provide on-site training, support, and mentoring to support partner production and growth.
Mentor and lead program staff; deliver KPI reports to senior leadership.
Develop strategic marketing partnerships to expand program reach, increase customer and
contractor/industry awareness required to satisfy monthly savings and budgetary goals.
Present program results to stakeholders, regulatory agencies, and community groups.
Provide or host industry training events focused on Quality Installation Verifications (QIV), post
inspections, health and safety reviews, to ensure project eligibility for program approval.

Program Operations Supervisor
Conservation Services Group – Hauppauge, NY | Jul 2010 – Apr 2014
Recruited and trained HVAC contractors to expand program capacity.
Ensured program performance aligned with savings and MW reduction goals.
Delivered timely progress reports and monitored operational KPIs.
Provided superior customer service to utility customers and resolved escalations.

Program Manager
Honeywell Utility Solutions – Plainview, NY | Oct 2009 – Jul 2010
Managed residential efficiency programs for Con Edison, including HVAC rebate and Direct
Install programs.
Oversaw reporting, marketing campaigns, rebate processing, and quality inspections.

Project Manager
Utility Partners of America – Greenville, SC | Jan 2008 – Jun 2008
Led installation of 20,000 Water MIUs in 4 months for Artesian Water, DE.
Directed project planning, testing, and rollout for AMR solutions.
Recruited, trained, and managed field staff to ensure high-quality service delivery.

Earlier Roles (1997–2007)
Held national leadership and project management roles with Sentry Technology Corporation
and Schlumberger RMS.
Managed large-scale AMR/utility technology installations across the U.S., leading teams and
vendor relationships.
Negotiated strategic contracts with Honeywell, GE, and Siemens.
Oversaw customer service, production planning, and nationwide field operations.

Education
MBA in Marketing/E-Commerce – Adelphi University, Garden City, NY | May 2003
B.S. in Business Management – SUNY Plattsburgh | Dec 1992

Certifications
Building Performance Institute – Building Analyst and Envelope Specialist | Dec 2013
EPA Universal Refrigerant 608 Certified | Nov 2012
PMI/PMP and Business Analyst Certification – State University of New York, Stony Brook | May 2009